What industries do you serve?

We work primarily with small professional service businesses, medical practices, and municipalities who need reliable IT without breaking the bank. Whether you're in healthcare, finance, law, or government, we’ve got your back.

What’s included in your subscription plans?"

Our plans cover remote support, system monitoring, updates, and cybersecurity. The higher tiers include advanced security training and proactive maintenance. Need something custom? Let’s talk!

Do you offer on-site support?

We focus on remote support to keep costs low and response times fast. However, if something needs hands-on help, we’ll work with you to find a solution. We offer one time, scheduled on-site services for installation, set-up, and configuration.

Do you support home users or just businesses?

We primarily serve businesses, but if you’re a freelancer or have a home office setup, we can help!

What if I need help outside of banking business hours?

We specialize in after-hours IT, so evenings and weekends are our thing. No waiting until Monday for IT help!

How do I get started?

Reach out, pick a plan, and we’ll get you set up. It’s that easy!

Why should I choose BITLINK over another IT provider?

We're not some faceless IT corp. We know the struggle of small businesses and provide real support without the corporate nonsense. We treat your tech like it’s our own—because when you succeed, so do we.